Do you deliver everywhere in Europe?

Yes, we deliver throughout Europe. We are based in Amsterdam, the Netherlands.

How long does it take to receive my order?

It depends on the destination of the package. It takes 3-6 business days to pack it with us. Delivery from outside Europe can vary from 7-16 days. Delivery information will be sent in your confirmation email.

How can I contact you?

You can contact us via our contact page! We are happy to help you.

CONTACT

Contact Baby Amsterdam

We're here to help! Whether you have questions about your order, our product range or general questions, our team at ByCastello is always here to assist you. Don't hesitate to contact us using the details below, or fill in the contact form.

Customer Service
Do you have questions about your order or would you like more information about our products? Our customer service is ready to help you quickly.
📧 Email: info.baby.amsterdam@gmail.com .
⏰ Opening hours:
Monday – Friday: 09:00 – 17:00
Saturday – Sunday: Closed

Returns and exchanges
Do you have questions about returns or exchanges? Visit our Returns Policy page for more information, or contact us directly at info.baby.amsterdam@gmail.com .

Follow us on social media
Stay up to date with the latest trends, offers and collections by following us on social media!
Instagram: @babiesofamsterdam

Frequently Asked Questions
Have a question? Visit our FAQ page to quickly find answers to the most common questions.